Privacy Policy

Last Updated: 9/12/2025

1. Who We Are

Pulse Leadership is a UK-based leadership and organisational development consultancy.
Website: www.pulseleadership.co.uk
Email: info@pulseleadership.co.uk

We act as the Data Controller for the personal data you provide.

2. What Information We Collect

We may collect and process the following personal data:

Information you provide directly

• Name

• Email address

• Phone number

• Organisation name

• Messages submitted through our contact form

• Information shared during enquiries, discovery calls or project discussions

Automatically collected information

• IP address

• Browser type

• Device information

• Pages visited and time spent on the website
  (Collected via cookies – see Cookie Policy below)

3. How We Use Your Information

We use your information to:

• Respond to enquiries and contact form submissions

• Arrange meetings or discovery calls

• Provide services you have requested

• Send proposals, contracts and project communication

• Improve our website performance and user experience

• Comply with legal obligations

We will never sell or share your data with third parties for marketing.

4. Legal Basis for Processing

We process your data under the following GDPR bases:

• Legitimate interest – responding to enquiries and delivering consultancy services

• Contract – creating proposals, facilitating work and delivering services

• Consent – when you opt in to receive emails or marketing communications

• Legal obligation – financial, tax or compliance requirements

5. How Long We Keep Your Data

We retain personal data only as long as necessary:

• Contact form enquiries: up to 12 months

• Client records and contracts: 7 years (tax and audit requirements)

• Marketing preferences: until you unsubscribe

6. How We Protect Your Data

Your data is stored securely using encrypted systems and reputable cloud-based providers. Access is restricted and reviewed regularly. No method is 100% secure, but we follow best practice to safeguard your information.

7. Your Rights Under UK GDPR

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent

• Object to processing

• Request data transfer (data portability)

To exercise any of these rights, email info@pulseleadership.co.uk.

8. Third-Party Services

We may use trusted providers for:

• Website hosting

• Email communications

• Analytics tools (e.g., Google Analytics)

These providers only process data in accordance with GDPR requirements.

9. Links to Other Websites

Our website may contain external links. We are not responsible for the privacy practices of other websites.

10. Contact Us

If you have questions about this policy or how your data is handled, contact:
Email: info@pulseleadership.co.uk